 COMPANY NEWS
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 11/17/2005
HostPlans Announces Strategic Partnership with Softech Card Solutions.
12/13/2004
ASP .NET launched on all new Windwos 2003 plans.
Read more
11/13/2003
HostPlans launches the most advanced control panel and more...
Read more
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:: Specific Acceptable User Policy ::
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| Specific Acceptable User Policy |
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USER AGREEMENT: Host Plans
Web Services (hereafter called 'we' or 'HostPlans')
provide Domain Name Registration, Web site hosting and
Web based application development. All services provided
by HostPlans may be used for lawful purposes only. We
reserves the right to refuse service and/or access to
its servers to anyone, to suspend or cancel any client's
access to any portion or all of our services due to any
inappropriate usage of these
services. | |
| WEB HOSTING : The
client is responsible for programming and for uploading
the Web site to our Web servers. We do not provide free
Web site development, consulting, programming, or
debugging services. The client is responsible for
keeping a complete and current copy of Web site files as
backup on a remote system (not on our servers). We are
not responsible for any lost files, information or data.
Our backup tapes are for backing up our system
configurations and databases and are NOT for keeping
backups of client Web sites. Should any data need to be
recovered from our backup tapes, there will be a
restoration charges, on as-is/available basis. We do not
guarantee to possess the most current copy of a client's
Web site.
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| SYSTEM UPDATES : The
client understands that system updates occur in real
time and as queued batch processes. For example, account
Passwords are currently updated as queued batch
processes; therefore the update does not occur in the
system instantaneously. We reserve the right to modify
the processing times at any time without notice. If a
client or our support personnel (when authorized by
client) makes any modifications to a hosting account,
the client is responsible for ensuring these updates
have occurred in our system.
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| ILLEGAL ACTIVITIES:
including but not limited to storing and/or distributing
illegal copies of copyright software,
hosting/maintaining inappropriate sites, violating
trademarks and copyrights, violating US &
International laws, selling and/or distributing illegal
contraband.
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| INTERNET ABUSE:
including but not limited to: spamming - mass
unsolicited emailing, posting obscene or inflammatory
messages, nudity, threatening other Internet users, and
spamming our support staff. Any adult content will be
put off the web server as and when or system notices and
the client's account will be terminated without any
refunds.
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| SYSTEMS ABUSE:
including but not limited to using excessive CPU
resources, using excessive disk space, attempting to
gain access to root and other clients' accounts
(hacking), installing continuously running programs, and
reselling CGI scripts.
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| We do not censor our
customers' Web sites, although our policy strictly
prohibits adult sites. The determination of what is
adult content & prohibited, shall be made solely by
us. Should a policy violation occur, we reserve the
right to terminate the account without any notice and
the client will be held responsible for any damages to
our business, system, servers, connectivity, reputation,
service, network, operations or equipment resulting from
its actions including, but not limited to, government
actions, vandalism, retaliation and claims of libel,
unfair competition, infringement of patent, copyright,
trademark, service mark, or other intellectual property
rights, violation of privacy, or other kind of tort.
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| DOMAIN NAME
REGISTRATION : Domain Name registration is on a
First-come-first-serve basis. We will not be responsible
for the availability of the Domain Name in the 3-4 days
that it can take to register a Domain Name. In between
you register a domain name through our website & by
the time payment is received from you, it might happen
that during this period the domain name is booked by
some other individual or organization. In such a case we
would not be responsible. The payment to this effect
would be refunded in case the client does not want to
book another domain name. Domain registration Fees and
setup fees, if any, are non-refundable. Spelling
mistakes in domain name registration cannot be claimed.
Before registration, it is client's duty to make sure
that spellings are correct.
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| PAYMENT POLICY : All
services are provided on a prepayment basis. We accept
Major Credit Cards, PayPal, Bank Draft/Certified
Check/Banker’s Check, Demand Draft, & Cash. All
monetary transactions will occur in U.S.$ currency.
Though we can alter the payment methods at any time
without prior notice.
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| SERVER ABUSE: Any
attempt to undermine or cause harm to a server(s), or
customer(s) of HostPlans is strictly prohibited.
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UNAUTHORIZED
USE/ATTACK OF OTHER CUSTOMER(S) ACCOUNTS OR COMPUTERS:
We immediately react to any use or attempt of an
Internet account or computer without the owner's
authorization. Such attempts include "internet scamming"
(tricking other people into releasing their passwords),
password robbery, security hole scanning, hacking
etc.
Any unauthorized use of account or computer
by any of our customer(s), whether or not the attacked
account or computer belongs to HostPlans, will result in
action against the attacker. Possible actions include
warnings, account suspension or cancellation, and civil
or criminal legal action, depending on the seriousness
of the attack.
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| ZERO TOLERATE
UNSOLICITED EMAILS/SPAMMING: Unsolicited commercial
advertisements are not allowed in e-mail, and will
likely result in account suspension or cancellation.
Commercial advertisements are unwelcome in most Usenet
discussion groups and on most e-mail mailing lists.
Inappropriate posting may result in account suspension
or cancellation. See the newsgroup or mailing list's
charter for whether advertising is allowed or not.
"Spamming," or sending a message to many different
off-topic newsgroups, is particularly unethical and will
be treated as such. Sending a message, especially an
advertisement, to more than five or six recipients, is
by itself spamming unless the individuals have
specifically requested to be added to a mailing list on
that topic. E-mail is a person-to-person medium, not a
broadcast medium. Upon your first Spam offense your mail
will be disabled for 72 hours. Upon your second Spam
offense your entire domain will be disabled for 72 hours
and you will be charged a fine of US$.100.00 per sent
Spam. Upon your third offense your account with HostPlans
will be terminated. No refunds will be given if your
account is terminated for Spam.
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| CGI SCRIPTS: Each
account comes with its own Universal cgi-bin. You are
free to use any CGI scripts you wish, however we reserve
the right to disable any CGI script that effects normal
server operation without prior warning. Universal
CGI-BIN means you can put your .pl files anywhere in
your www directory. We support both .pl and .cgi files
on the server.
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| ABUSE OF SMTP
SERVERS: We only allow our clients/customer(s) to use
our SMTP server with no illegal activities/techniques
and any unauthorised use such as spamming.
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| BACKGROUND RUNNING
PROGRAMS, IRC, ETC. : We may allow programs to run
continually in the background. These are considered on a
one-to-one basis and an extra charge will be incurred
based on system resources used and operational
maintenance needed. We currently do not allow IRC or IRC
bots to be operated on our servers.
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| PAYMENT POLICIES: All
accounts are set up on a pre-payment basis. All prices
are guaranteed for the term of pre-paid contract. We
reserve the right to change prices at any time, unless
other terms have been agreed upon. We also reserve the
right to change rates or pricing policy at any time but
the customers who have paid for their account will
continue with the same old price for their current
already-paid billing cycle.
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| INDEMNIFICATION:
Customer agrees that they shall defend, indemnify, save
and hold HostPlans harmless from any and all demands,
liabilities, losses, costs and claims, including
reasonable attorney's fees asserted against HostPlans, its
agents, its customers, officers and employees, that may
arise or result from any service provided or performed
or agreed to be performed or any product sold by
customer, it's agents, employees or assigns. Customer
agrees to defend, indemnify and hold harmless HostPlans
against liabilities arising out of; (1) any injury to
person or property caused by any products sold or
otherwise distributed in connection with our servers;
(2) any material supplied by customer infringing or
allegedly infringing on the proprietary rights of a
third party; ( 3) copyright infringement and (4) any
defective products sold to customer from our servers.
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| REFUND POLICY: 30 day
money back guarantee is available on each of our shared
web hosting plans. If you are not completely satisfied
with our services for any reason and cancel your account
within 30 days of activation, HostPlans.com will give you
a full refund excluding setup fees, domain
registration/transfer fees and overages. No refunds are
granted after the 30 day period. Affiliate agency
accounts, dedicated servers, and all other HostPlans
services do NOT apply to the 30 day money back
guarantee.
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