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Account
Basics
Username
and Passwords:
These
are stated in the first paragraph of the
welcoming email. Until you change them, they're
needed to authenticate everything from FTP, to
Email access, C-Panel, and MS FrontPage if
you're using it. In short, use this Username and
Password for any access you're attempting to
your account.
Accessing
your account via its URL or associated IP
number
If
you've just signed up to HostPlans, chances are
you've begun the process of a domain transfer to
our servers. In all likelihood, it will take
anywhere from 48 to 72 hours for all worldwide
DNS records to reflect you domain name as
pointing to our servers. While everything in our
welcoming email refers to the domain you signed
up, we recommended you use the accompanying "IP"
number until you can verify your domain is
actually answering to your new account on the
HostPlans servers.
The
IP we've provided you will soon be registered to
your domain name. Until such time as your
domain is officially answering to our servers,
you can use your new IP to access and setup your
web site. For example, if your assigned IP
was 64.55.6.147, your welcoming email would
provide the URL http://65.55.6.147/ as an option
for accessing your new account. Again,
it's a great way to test all those features
and make sure everything is functioning smoothly
before launching your web to the
world.
Accessing
your account via FTP:
These
accounts are accessed in the generally the same
way as a dedicated IP account would be. Again,
if your domain name is not officially pointing
to our servers yet, use the IP and Username,
which was sent to you in your welcoming email.
If you have additional questions regarding the
ins and outs of FTP, please see our FTP support
section, which covers it in broad detail.
Accessing
C-panel:
To
access your C-Panel account manager, you can
login into it
with:
http://www.mydomain.com/cpanel
(For name based
accounts)
or
http://216.74.122.26/~frank/cpanel/
(For IP-less accounts, but, change the IP number
to the one we sent you)
Again, if your
domain name is not pointing to our servers yet,
calling it with your IP will enable access to
your account.
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SUPPORT CENTER
