 COMPANY PROFILE
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 Company OverView
Experience
Quality
Our Mission
Our Commitment
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:: Company Profile ::
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 Company OverView
HostPlans has proven to it's customers to be friendly, experienced, and reliable. There is no doubt that customers have a wide variety of webhosting companies and software companies to choose from. While many companies are quite large, they fail to realize what is most important, you the customer. Our customer care is what sets us apart from the rest.
Experience
Many firms today who specialize in hosting services are startup companies with little investment in infrastructure, who lack experience and expertise, and who are in this business for the short-term profit.
Since we started offering hosting services, we have stood the test of time on several platforms, gained sufficient experience, and gained the trust of clients around the world. Having been in the business, we have seen many companies come and go with no real direction or long-term commitment. Our clients choose us because of our experience and expertise in the field of scalable hosting solutions.
Quality
Industry analysis reveals that 70% of downtime of over 10 hours with any ISP is caused by telephone circuit failure. With HostPlans, circuit failure is virtually eliminated. That's because our NOC is in the same building as GlobalCenter, Qwest and GTE. There is no phone circuit between HostPlans and these providers. Instead, there is a direct connection between our Cisco 7500 routers and theirs.
Too often providers operate their networks at three to four times their responsible capacity. As a result, their corresponding transfer times reach over 300ms. HostPlans network daily average is 27% of its capacity, with midday peak spikes reaching only 33% capacity. HostPlans guarantees that clients will be carried off our network in less than 80ms over a five-minute average at any time of day or night.
Our Mission
HostPlans strives to become a well known service provider in the new economy but not for its size but quality of service. We understand our business and the responsibilities that come with it so we have to maintain a level of service that is acceptable at all times. But our commitment is to provide more than just quality and reliable service but more of a relationship that can grow over time.
If you have any suggestions to improve our service than we would like to hear from you!
Our Commitment
HostPlans is committed to provide a service that exceeds many expectations and offer features that are effective in delivering unparalleled web solutions. We also understand the need for clients to access the latest technology to keep ahead of their competitors and reduce further cost for the organization. We will continue to maintain and increase the level of service in the future
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